Career Coaching By Allan Fried, Certified Career Coach

Has your company got the blues?

If morale at your company or organization seems like it is at an all time low, you are not alone. Last week, The Conference Board reported employee morale is at the lowest level since they started tracking it 22 years ago.  Less than half of all workers are satisfied with their jobs.

With that news it can’t be a surprise that so many companies are performing poorly.  The model of the past looks as if organizations go out of their way to make their employees unhappy.    They rule by fear, indifference, and ask you to be grateful for having a job.

Not all companies are bad places to work.  Just this week Fortune published their 100 Best Companies Places To Work. Other companies in corporate America are catching on as well. Sue Shallenbarger points out in her WSJ Article ” Thinking Happy Thoughts At Work” , these companies are bringing in coaches and other experts to teach happiness to the employees. Some of the happiness inducing modalities used are meditation, inner peace, gratitude, and other techniques,which have wide ranging influences from positive psychology to Hinduism.

There have been many research studies over the years which show the positive impacts of happy employees, including less absenteeism, lower turnover, higher productivity, and more creativity.   So get this, happy employees can improve your bottom line.  Try it as an experiment, see what happens.

Here are some tips to get you started:

1. Catch your employees doing things well and right.  Then tell them.  What we dwell on grows.  Focus on what is working well, what people are doing right, and watch things improve.

2. Bring in a coach, or other specialist to empower the people you work with how to be happier. The full impact of a practice such as meditation is not even known, but what we is known is that it reduces stress, clarifies thinking, people have reported being more creative, and feeling more alert.

3. Make a gratitude list every day for what, and who you are grateful for at your organization.  Now go out and tell the people on the list you are grateful for them, their work, and their contribution.  Be specific.  It might be worth sounding a little crazy, to make a real difference.

Standing Out

One of the big challenges I often hear from executives and entrepreneurs is about standing out.  Everyone wants to stand out, stand out in their career, industry, job search, community, among the competition, and even in life.  I admit, I have even thought about it on more than one occasion.

So last spring when Executive Coach Alan Cohen and I, were invited to present at Fordham’s Graduate School of Business, we tackled the subject head on.  Looking at people who do stand out and what are the determining factors.  We presented a series of 8 points that if practiced would help you stand out.

Since then, I have had the opportunity to present on the topic a number of times, each time the topic has evolved. Most recently, I presented it to about 45 Business Owners for the Manhattan Chamber of Commerce and TD Bank.  As most of my presentations are dialogues, I often learn as much as the audience and it helps shape my views on the topic.

What really has become apparent is that it is not as much about the “how” as it is about the “what”.  What are you willing to take a stand for?  What are you willing not to compromise on, saying this is what I want?  This is what I must have?

Standing out is not something to be achieved, it is not a destination. It is a choice, a way of life, and an attitude. While it can feel lonely at times, it doesn’t separate you as better than.   Standing Out ultimately connects you and makes you feel part of.  Standing Out can’t really be done alone, and even if it could, it could never be sustained alone.

I see a lot of people who take a stand for personal and professional freedom as an example.  They eitherlost their job or get fed up at work, realize they are not being true to themselves and want the independence and autonomy that come with being your own boss.

What are you willing to take a stand for?  What is that you are willing to put it all on the line for, in your life?  Get clear on that, reorient your life around it, and standing out happens naturally.

Remember, STAND is an attitude and a lifestyle. If your answer is “I don’t know”, consider taking a stand for figuring it out.

Life Is Not A Multiple Choice Test

Are you one of those people that treat life as a multiple choice test?  Do you navigate your life by picking from a pre-existing list of answers; maybe you pick the best answer, even if it is not the best answer for you; or, maybe you just guess the answer, and hope it will work out.

Back in school I think I preferred multiple choice tests, because there was the understanding one of the answers was going to be the right answer. Life is not a multiple-choice test, and there is no assurance the options you are selecting from has the right answer.

Human beings are creators, the mind thinks in pictures. Anything that has ever come to fruition in the world has been a thought, or an idea in someone’s mind first. Why not leverage that part of yourself and create the career and life you want.

You can think of your life as the essay portion of the test, or even an art project. Come up with a visual, or an idea, then sketch it out or write out the narrative. You don’t need the whole picture to begin. Start with what you do know; What do you want your surroundings to look like? Where do you work? What are the people you work with like? What are your feeling? What are you experiencing?

Play with this and have fun. Remember, this is a creative project, use your innate power to create. Think of it as a continuous work in progress, a first draft, an outline, you can come back and revise it, any time.

Hug A Tree Approach To Success

The strategy to bring out our best is not always what is most obvious.   The common approach is to work harder and longer, until you are worn out for the day, week, decade, or your life.

If you could reduce stress, improve performance, and concentrate better from a single activity,  Would that give you enough icentive to get your butt out of your office?    If you are the boss and realized that you could reduce employee stress,  improve thinking, and maybe even impact performance, would you bringyourself to encourage them to for wa lk in the park?

Researchers at the University of Michigan have found that contact with nature, from passive views of nature through windows to walking in an outdoor setting, leads to an increased ability to concentrate on tasks requiring high mental effort.

Nature provides a constant source of energy . Whenever we safely make contact with beauty in nature, these attractions trigger our brain to release Dopamine, a neurotransmitter that produces good feelings that we seek.

Nature can reduce feelings of overwhelm. Studies reveal that through consciously making connection with natural areas, humans have been observed to reverse challenging personal situations (stress, overwhelm, depression and mental confusion.)

Nature can provide stress relief. Research at NASA shows that long distant views – even painted views in photographs and posters – induce a sense of “mental tranquility,” a natural calming down of the mind.  Spending even a few minutes in your favorite place on the earth can help to ease the intensity of daily stresses of life. The smells, sounds, colors and textures that surround you in nature have been known to relax the nervous system.  The mind slows down so that you can start to access parts of your connection to your inner spirit that you cannot access when there are high levels of stress and tension in your body. The scent of the dirt, the colors of the sky, and the aromas of the plants increase your sensory awareness and heighten your perceptions.

By spending time in your favorite spot in nature, solutions may arise that were not there before, or you may just feel a few moments of peace . Now are you willing to get your butt out of your chair?

Recession – Doom or Boom

I am not sure if it is biological or human conditioning, but it seems that we spend a lot more time worrying or stressing over what might go wrong, rather than expecting something extraordinary to happen. Worrying and stressing are not at the top of my agenda these days, don’t get me wrong, the reality of what is happening in the financial, business, and job markets certainly lend themselves to concern.I am not an economist or finance expert so my understanding of most of what is going on is limited. However, I did decide to do a little research. There have been over 30 recessions since the mid 1800’s. As there is always an expansion after a recession, this means that there have been as many or more economic expansions.  

The saying “the best defense is a good offense” comes to mind. There may be as many if not more opportunities during this time. I don’t have advice to offer, just some facts from which you can draw your own conclusions.

During a recession

• GE, Disney, Microsoft, Coors, Dominos Pizza, and Super 8 Motels were started.
• People get hired and promoted.
• People still spend money.
• Even if people are spending less money on buying new stuff, they are spending money on taking care of and repairing what they already own.
• Banks and credit card companies still process billions of transactions every day.
• Lots of people and business tend to react by slowing down. They believe there are none, or very few deals to be had. Could this be a time to ramp up?
• Some industries will still grow, others will shrink
• Employers are more likely to seek out a great fit at a reasonable salary, one whom they would have to pay a higher salary for during other times.
• People who are easy to get along with, fun and enthusiastic are less likely to lose their jobs.
• Unemployed people will need help in finding new jobs.
• Businesses need help navigating the recession
• There are great deals to be had both in terms of consumer products, and buying businesses and properties.
• Having a unique or specialized set of skills will make you stand out regardless of the economy.

There are many other opportunities out there, these were just a few to perhaps nudge a shift in your thinking.I saw an interview this weekend with Patricia Routledge the English actress. When she was asked by another actor what she attributed her success to, she said taking risks. If you are successful and you continue to do what brought you that success, you will continue to have the same success. It is by trying something different or new that will bring you the next level of success.

Career Freedom – Playing To Win

Career Freedom in it’s most basic form is exercising your power to choose, what you do, when you do it, and how you go about doing it. Many like to take the position that they do not have a choice when it comes to their career, that they are some sort of trap because of financial, family or other reasons. They are still making a choice to put whatever it is over the choice concern their work. The key to freedom here is being aware of where you have choices that you previously did not see, and perhaps making different choices.

Career like almost any other endeavor in life, can be looked at as a game. Most people are in career games they did not consciously choose ,or chose for the wrong reasons. Everyone in their family is a doctor, so they became one; or they chose if because it was lucrative, or for one of many other reasons.

They are playing the game of wealth, status, and prestige. A game that has been handed to them. Unfortunately this is a game that relatively few people win. If everyone could win that wouldn’t be very much fun. It is no surprise that so many people suffer from work related stress illness, ranging from discontentment to hatred ,or even depression over their work.

People feel trapped to some degree; they don’t see they can make the decision to start playing a different game. Choosing the game you are in, and what you are playing for is a huge responsibility, it would mean freedom. Pursuing what you want, not what your parents want for you, teachers think is best for you, or the media suggests you should want. In the end this is the only type of game worth playing, a game whose outcome is intrinsically important to the individual playing it.

As in traditional games, not only does winning have to be important to you, but playing well does too. While winning is much more fun, you can still do really well, play great, and not have the highest score. I wouldn’t mind the payout the losing team at the Super Bowl or World Series receives.

Playing to win requires perseverance, courage, and heart, which you can only sustain when something is intrinsically important to you, it connects to who you are at your essence;

• An athlete is willing to endure hours of practice and injury because their game is important to them.
• An actor goes through thousands of rejections because it is important enough to them.
• Doctors are willing to take someone else’s life in their hands, because it is the game they are meant to be in.

So how does one figure this out. I have had clients that figured it out in a couple of weeks and others have taken longer. The process of discovering can be played like a game as well. Before you can even name the game, consider what winning looks like? If you were looking back one year from now, and your situation was perfect what would it be like? What would it feel like? How would you know that you were winning your career game?

What would have to happen for you to win?

Taking this on is not for everyone. It requires a strong commitment and can be challenging at times. After all it were too easy, that wouldn’t be a game worth playing. If you take this path, there will be lots of distractions and pressure to play a game someone else thinks you should play, a game that seems like it has an easy pay off, although it will be on someone else’s terms.

Consider this quote by Johann Wolfgang von Goethe 18^th Century German Poet: “Concerning acts of initiative there is one elementary truth the ignorance of which kills countless ideas and splendid plans: the moment one definitely commits oneself, then providence moves too. All sorts of things occur to help one that would never otherwise have occurred. A whole stream of events issues from the decision, raising in one’s favor all manner of unforeseen incidents and meetings and material assistance which no man could have dreamed would come his way. Whatever you can do or dream you can do, begin it. Boldness has genius power and magic in it.”

Failure Leads To Success

• Steve Jobs was fired from Apple before being rehired years later.
• Between 1843 and 1855, R.H. Macy opened four retail stores, they all failed. In 1858, he opened a new Macy’s store at Sixth Avenue and 14th Street in NYC, the official start of the chain we know today.
• Abraham Lincoln lost 8 elections.
• Before starting his own business, F.W. Woolworth got a job in a dry goods store when he was 21. But his employer would not let him serve any customers because he concluded that Frank “didn’t have enough common sense to serve the customers”
• Steven Spielberg has won 3 Academy Awards and ranks among the most successful filmmakers in history. Spielberg dropped out of junior high school. He was persuaded to come back and was placed in a learning-disabled class. He only lasted a month and then dropped out of school forever.

In a feature that aired on CBS News “Sunday Morning” they point out:
The copy machine was invented in 1937, but the idea was rejected by the likes of GE and IBM. It would be 10 years before Xerox’s machine would make its debut. John Grisham’s first novel was rejected by a dozen publishing houses … and Henry Ford went bankrupt 5 times.

Is your job stressful?

Citing an American Psychological Association(APA) study, Medical News Today reports three-fourths of Americans say they are stressed about work & money; one-third of Americans are living with extreme stress, and the most commonly cited source of stress— mentioned by 74 percent of respondents — was work.

If you are think you are one of these people with a high degree of stress and poor quality of life due to work, take notice! companies large and small are recognizing that happy & healthy employees affect the bottom line in a positive way.

This month the APA recognized five organizations for their comprehensive efforts to promote employee health and well-being while improving performance. Companies presented with the American Psychological Association’s 2008 Psychologically Healthy Workplace Award (PHWA) were Arkansas Educational Television Network, Cooperativa de Seguros Múltiples de Puerto Rico, Nike Tennessee, Porter Keadle Moore (Georgia) and Westminster Savings Credit Union (British Columbia).

If you run a company or own a business and believe that it wouldn’t be practical for you to implement this, listen to what these organizations report: A turnover rate of 11 percent compared to the national average of 40 percent according to the U.S. Department of Labor. Surveys completed by employees of the winning organizations showed overall well-being and job satisfaction for employees to be significantly greater compared to national averages.

According to the APA report; at Westminster Savings Credit Union, high employee satisfaction and low turnover means that two thirds of WSCU’s openings are filled internally, lowering administrative costs. Increased productivity is another benefit for the organizations. In 2007, Nike Tennessee increased productivity by 51 percent, while reducing injury rates by almost 30 percent. And at Cooperativa de Seguros Múltiples, an insurance company in Puerto Rico, employee loyalty is high with a 15-year average length of service and a turnover rate of less than two percent.”

In a New York Times article published this week on the same subject, they point out that “48 percent of the employers in the survey said stress created by long hours and limited resources was affecting business performance, but only 5 percent said they were taking strong action to address those areas.”

The Times highlights some well know organizations that are showing initiative in this area as well. They include:

GlaxoSmithKline has program called “Team Resilience” which combines things like health assessments, discussion groups and follow-up evaluations to deal with workplace stress.

PricewaterhouseCoopers also addresses stress in multiple ways. For example, in annual surveys, employees asked for more coaching and opportunities to connect with more experienced colleagues — and got them.

On TalentManagement.com, Workplace Options, a provider of work-life employee benefits, reports that a recent poll of more than 700 working adults found 76 percent believe it is important that companies offer employees wellness programs to maintain a healthy lifestyle.

The U.S. Surgeon General states that 50 percent of this year’s high-cost employees in terms of health care were not in that category last year, and more than 87 percent of health care claims costs are due to an individual’s lifestyle, according to a study by Indiana University. To combat these trends, it is important for companies to consider adopting wellness initiatives that incorporate coaching for maximum results.

Predominantly from the viewpoint of Corporate Wellness, Talent Mangement cites the benefits of coporate wellness programs and coaching. “According to recent studies, pairing personalized coaching with employee wellness initiatives leads to higher success rates.”

What i think is evident is that employers are starting to realize that a happy healthy employee performs better. In order to affect this employers are recognizing that they must look at the employee in terms of their whole life, and how they can help them maintain a quality life.

TED

TED started as an invitation only conference in the 1980’s; bringing together the most innovative minds from Technology, Entertainment, and Design. It continues today, with selected guests invited to give the talk of their lives in 18 minutes or less. While these talks were initially only heard by those in attendance, the evolution of the web sparked the creation of Ted Talks, a video archive of these presentations. They have graciously made them available to the public.

These speakers are not just leaders in their fields, they are the trailblazers knocking down the walls of conformity. They are using their position, gifts, talent, resources and knowledge to make the world a better place.

The talks are classified in categories that you don’t ordinarily see on other sites. They include “most jaw-dropping” which is led by Blaise Aguera Y Arcas, co-creator of Photosynth a monumental piece of software capable of assembling statis photos into a synergy of zoomable navigatable spaces.

Deborah Scranton who tops the “most courageous” category shows clips and discusses her film “The War Tapes” which documents putting cameras in the hands of a unit of The New Hampshire National Guard for one year while in Iraq

The “most inspiring” category includes Richard St. John who spent more than a decade researching the secrets of success — and distilling them into 8 words, 3 minutes and one successful book; Stupid, Ugly, Unlucky and Rich: Spike’s Guide to Success

Other recognizable names who’s presentations are archived include Richard Branson, Bono, Jeff Bezos, and Television prodcuer JJ Abrams who is responsible for such shows as Lost and Alias.

There is a dose of inspiration here for anyone and everyone.

How To Be Happy

60 Minutes did a segment on Happiness.

Here is a 12 minute excerpt, followed by some highlights from this episode and some additional perspectives on how to be happy.

[youtube]http://www.youtube.com/watch?v=shepBx2ogJo[/youtube]

Denmark tops the list of the happiest country in the world. The segment takes a look at what makes Danes so happy. As one of the researchers puts it, this may be due to the Danes modest expectations. It may also have to do with the fact that college students get paid to go to school, a dad gets paid for 6 months to stay home and care for his child, free healthcare for all, subsidized child care, and 6 weeks vacation. As one of the Danish college students interviewed for the segment “we are secured from the day we are born.” The average tax rate though is about 50%.Some Danish college students state what is important to them, work they enjoy, time with their families, low stress, and one of the students offers advice to Americans “don’t depend too much on the American Dream, you might get disappointed.” I don’t agree with the notion not to attempt something because you could fail.U.S. comes in as the 23rd happiest country. Dont worry we come in ahead of Iraq.Tal Ben Shahar a professor and researcher at Harvard University teaches the “most popular course on campus; “Positive Psychology”. He is also the author of the recently released “Happier”. He suggests Americans would not be willing to pay a 50% tax rate for the lifestyle the Danes have. Americans have higher expectations a “want it all” mentality focused on material things, which does not make one happier. He loosely defines happy as the intersection between doing something that has meaning to us and which gives us pleasure.Ben Shahar offers 5 easy steps to happiness:

1. Simplify-Do less rather than more. More is not necessarily better.
2. Exercising as little as three times per week can have an impact as powerful as some psychiatric drugs.
3. Keep in mind that happiness is mostly dependent on our state of mind, not on our status or the state of our bank account. Do you see the glass half empty or half full?
4. Accept your painful emotions such as sadness or frustration. They are a normal part of life.
5. Appreciate what you have. When you appreciate the good in your life, the good appreciates, you get more of it.

Shahar goes on to say that the number one predictor of well-being is close friendships and relationships in general.

60 Minutes is not the only media outlet covering happiness as of late.

Good Morning America and 20/20 both did stories just last month on Happiness. GMA Interviewed UC Riverside Professor and Sonja Lyubomirsky; author of the recently released “The How of Happiness.”
Her research shows “If we observe genuinely happy people, we shall find that they do not just sit around being contented. They make things happen. They pursue new understandings, seek new achievements, and control their thoughts and feelings. In sum, our intentional, effortful activities have a powerful effect on how happy we are, over and above the effects of our set points and the circumstances in which we find oursselves.” Based on her findings she offers 12 scientific strategies for happiness. ABC News has an excerpt of her book available.

[youtube]http://www.youtube.com/watch?v=xwOROplhgL0[/youtube]

This academic and scientific research on happiness stems from Positive Psychology, founded by Dr. Martin Seligman; Director of the Positive Psychology Center at The University of Pennsylvania. On their Authentic Happiness Website there are free questionaires which will measure different degrees of happiness, character, and other related areas.

I have great respect for the area of positive psychology. It serves as part of the foundation for the Life Coaching that I am trained in. While the academic research and findings are quite interesting, this look at Happiness would not be complete without mentioning “The Art Of The Happiness” by The Dalai Lama and Dr. Howard Cutler. The book is a dialogue between the two authors. While not free of modern science and research, the core premises of this book are steeped in Buddhism.

These premises are:

1. The purpose of life is happiness.
2. Happiness is determined more by the state of one’s mind than by one’s external conditions, circumstances, or events—at least once one’s basic survival needs are met.
3. Happiness can be achieved through the systematic training of our hearts and minds, through reshaping our attitudes and outlook.
4. The key to happiness is in our own hands.

Gretchen Rubin is a New York City based author an fellow blogger, currently working on a book called “ The Happiness Project”. It states on her blog that it will be “a memoir about the year I spent test-driving every principle, tip, theory, and scientific study I could find, whether from Aristotle or St. Therese or Martin Seligman or Oprah. THE HAPPINESS PROJECT will gather these rules for living and report on what works and what doesn’t. On this daily blog, I recount some of my adventures and insights as I grapple with the challenge of being happier.”

So while there are a number of different perspectives and the subject of happiness is  on a lot of people’s minds, with varying conclusions.  One take-away for me is that so much of it has to do with our own attitude. The way that we choose to see things. The glass half-full or half-empty perspective.  Do you need to have what you want, or want what you already have to be happy?